FAQs
You’ve got questions, and we’ve got your answers. Explore our FAQs below, and contact us to learn even more!
You’ve got questions, and we’ve got your answers. Explore our FAQs below, and contact us to learn even more!
Yes, elevators are available for resident use.
Posting signs/notices requires management approval.
Bicycle/scooter use is permitted within community guidelines.
Balconies and patios may never be used for storage of tools, equipment, BBQ grills, smokers, trash, or any other items that are not patio seating, tables or small potted plants that are healthy, alive and well maintained.
Residents may use the grills on property at the designated area; first come first serve - must clean up after mess.
Yes, as long as it is on the wooden frame of door not the actual door.
Large deliveries go directly to the apartment
The satellite dish cannot be attached to the building or structure. Management must approve location of the satellite dish. 1 dish per apartment
Residents can submit feedback via our online portal or by emailing the office.
Renter’s insurance is required with a $300,000 minimum personal liablility. Please see your lease for additional details.
There are no restrictions
We are not responsible for lost or stolen items - can make a police report or report via Loft resident app to let community know.
For noise complaints after hours, contact our Courtesy officers at (405)681-7166.
Must provide a 60 day notice to vacate in office, pay the lease termination and concession (if applicable) within 5 days of giving notice
Subletting apartment is not allowed
Residents may update basic info. via the loft living app or by emailing office/ coming by office
Lease renewal processes can be completed online or in-person.
Yes
The HVAC system has a BTU rating of 18,000-24,000.
Yes, storage closets/spaces are available in each unit.
We do not have specific soundproofing details between units.
Standard window coverings include 2 inch faux wood blinds.
Yes, residents may paint with prior approval. Restrictions may apply.
No, energy-efficient features are not included.
Yes, apartments are pre-wired with Cox Quick Connect router and modems.
Ceiling heights range from 9-10 feet.
Yes, ceiling fans are installed in each unit.
Appliance brands and models vary by unit. Contact management for details.
Apartments feature wood plank flooring throughout the kitchen and living room spaces and carpet in the bedrooms.
Window dimensions vary by floor plan. Contact the office for details.
Popular local restaurants that deliver include Bjs Restaurant & Brewhouse, Cheddars Scratch Kitchen, Torchys Tacos, Spark, Hatch Early Mood Food, etc.
Yes, nearby hospitals and urgent care facilities are accessible.
Yes, farmers' markets and grocery delivery services are available.
Yes, there are parks and recreational areas nearby.
We are in the Edmond school district.
Yes, on-site storage units are available for residents.
Yes, our community offers various programs and classes.
Yes, bicycle storage and repair facilities are provided.
Yes, electric vehicle charging stations are available.
Yes, car washing and detailing services are available on-site.
Yes, residents can join our online community groups for updates and discussions.
Yes, public transportation and ride-sharing options are available nearby.
Yes, residents may receive discounts from local businesses. Ask the office for current offers.
Yes, planned community improvements or renovations are communicated in advance.
Yes, designated smoking areas are available on the property.
Yes, there are walking and jogging trails nearby.
Yes, a community garden/green space is available for resident use.
Approval is required for in-ground lanterns. Contact the office for installation guidelines.
Yes, sprinkler systems are provided in private yards.
Yes, lawn services for private yards are managed by the community.
Yes, our community offers private yards/green spaces for select units.
Yes, handicap-accessible apartments are available. Contact the office for availability.
Yes, the mail area is monitored via video surveillance for added security.
Installation fees for internet or cable depend on the provider. Contact your service provider for details.
Opt-out options depend on the service type. Please speak with management for specific policies.
Guest parking duration may be subject to community policies. Check with the office for details.
Additional guest parking permits can be obtained from the leasing office.
Guest parking in carports is only allowed if explicitly permitted by management.
Yes, guest parking passes may require renewal based on the community's policy.
Guest vehicle registration can be completed through our leasing office or online portal.
Guests can park in designated visitor parking areas.
Guests can stay up to 2 days before requiring management approval.
Guest limits vary based on community policies. Please refer to the lease agreement for details.
Yes, apartments can be rekeyed upon request. Fees may apply.
Yes, entry codes can be changed upon request. Contact the office for assistance.
Yes, residents are responsible for replacing their own remote batteries.
Yes, additional remotes or keys can be requested. Fees may apply.
Yes, each apartment has designated evacuation routes. Emergency exit maps are posted in common areas.
Yes, fire extinguishers are provided in each apartment for safety.
Yes, residents are welcome to bring a guest. Please check with management for event-specific guest policies.
Resident events are held monthly, and we encourage all residents to participate.
Valet trash service is mandatory for all residents and included in your fees. Opt-out options may vary.
The valet service collects all trash that is properly set out on designated pickup days.
Recycling requirements vary by vendor. Please refer to our recycling guidelines or speak with the management team.
Yes, our valet vendor offers recycling services. Contact the leasing office for details on accepted items.
Yes, our valet trash service requires specific bag sizes. Please check with management for the approved bag type.
No
Pest control is scheduled monthly and upon request.
Yes, transfers for pest control issues are evaluated on a case-by-case basis.
Residents can have up to 2 guests at a time.
Yes, if guest staying more than 2 days
No, guests cannot receive packages at the leasing office.
Electric connections are available.
Yes, you are welcome to install a doorbell/ring camera
Yes, There are cameras on each flooir of the parking garage.
Yes, we have surveillance cameras in the clubhouse area as well as the first floor main stairway entrance.
Yes, a courtesy officer is available, you can reach our courtesy officers by dialing (405)681-7166.
No, deliveries must follow resident drop off instructions.
No, we do not provide contactless move-ins.
Call or send an email to infoargon@nemanagement.net with the tag information, make, model, color, and unit number.
Residents can pay rent with voucher at Walmart.
Fees for lost or broken remotes/keys are $50 per item.
No, however, we do have trash shoot rooms on each floor of the parking garage to throw away any trash.
Yes, water bills are individually metered.
The towing company is Arrow Wrecker Service, reachable at (405)943-1800.
Towing is enforced when parked in fire lanes, reserved parking and in future resident spaces.
The maximum number of guests per resident is 2 .
Yes, the Clubroom and Library can be reserved for $35 per hour.
Reservations require a $250 deposit.
Residents can reserve the Clubroom and Library .
Yes, packages are held for 3-5 days before being returned to sender, unless communincated otherwise.
No.
No, package lockers are not available.
Our parking garage is free to all residents.
No, individual garages are not available
Assigned parking spots are available for $50/month.
Yes, you atutomatically role over into MTM if lease expires and no NTV is given.
The standard lease term is 12-15 months.
Quiet hours are enforced from 10:00 PM – 8:00 AM.
Trash bins are located on each floor of the parking garage.
Valet trash pickup is Sunday through Thursday. Trash must be placed out by 7:00PM.
Pet fees include a $400 non-refundable pet fee, and $20.00 monthly pet rent per pet.
The community allows 2 pets per household. No breed restrictions.
The fitness center is open 24/7.
The pool is open from 10:00 AM – 10:00 PM. Pool rules must be followed at all times.
Maintenance requests can be submitted through the LOFT living resident portal. Emergency maintenance can be reached at (405)681-7166.
Guest parking is available on Blackwelder Avenue or behind Chuy's restaurant.
The available provider is Cox.
Yes, each unit comes with a Cox quick connect modem.
Residents can begin service through OG&E.
No, utilities included are not included in the rent. Residents are responsible for all utilies.
The security deposit is $500 or equivalent to one months rent depending on background screening, and it is returned within 30-45 days after move-out, pending any deductions for damages or outstanding balances.
Keys can be picked up anytime on the scheduled day of move-in at the leasing office. Please bring a valid photo ID and any required move-in paperwork.