FAQs
You’ve got questions, and we’ve got your answers. Explore our FAQs below, and contact us to learn even more!
You’ve got questions, and we’ve got your answers. Explore our FAQs below, and contact us to learn even more!
Keys can be picked up anytime on the scheduled day of move-in at the leasing office. Please bring a valid photo ID and any required move-in paperwork.
The security deposit is $500 or equivalent to one months rent depending on background screening, and it is returned within 30-45 days after move-out, pending any deductions for damages or outstanding balances.
No, utilities included are not included in the rent. Residents are responsible for all utilies.
Residents can begin service through OG&E.
Yes, each unit comes with a Cox quick connect modem.
The available provider is Cox.
Guest parking is available on Blackwelder Avenue or behind Chuy’s restaurant.
Maintenance requests can be submitted through the LOFT living resident portal. Emergency maintenance can be reached at (405)681-7166.
The pool is open from 10:00 AM – 10:00 PM. Pool rules must be followed at all times.
The fitness center is open 24/7.
The community allows 2 pets per household. No breed restrictions.
Pet fees include a $400 non-refundable pet fee, and $20.00 monthly pet rent per pet.
Valet trash pickup is Sunday through Thursday. Trash must be placed out by 7:00PM.
Trash bins are located on each floor of the parking garage.
Quiet hours are enforced from 10:00 PM – 8:00 AM.
The standard lease term is 12-15 months.
Yes, you atutomatically role over into MTM if lease expires and no NTV is given.
Assigned parking spots are available for $50/month.
No, individual garages are not available
Our parking garage is free to all residents.
No, package lockers are not available.
No.
Yes, packages are held for 3-5 days before being returned to sender, unless communincated otherwise.
Residents can reserve the Clubroom and Library .
Reservations require a $250 deposit.
Yes, the Clubroom and Library can be reserved for $35 per hour.
The maximum number of guests per resident is 2 .
Towing is enforced when parked in fire lanes, reserved parking and in future resident spaces.
The towing company is Arrow Wrecker Service, reachable at (405)943-1800.
Yes, water bills are individually metered.
No, however, we do have trash shoot rooms on each floor of the parking garage to throw away any trash.
Fees for lost or broken remotes/keys are $50 per item.
Residents can pay rent with voucher at Walmart.
Call or send an email to infoargon@nemanagement.net with the tag information, make, model, color, and unit number.
No, we do not provide contactless move-ins.
No, deliveries must follow resident drop off instructions.
Yes, a courtesy officer is available, you can reach our courtesy officers by dialing (405)681-7166.
Yes, we have surveillance cameras in the clubhouse area as well as the first floor main stairway entrance.
Yes, There are cameras on each flooir of the parking garage.
Yes, you are welcome to install a doorbell/ring camera
Electric connections are available.
No, guests cannot receive packages at the leasing office.
Yes, if guest staying more than 2 days
Residents can have up to 2 guests at a time.
Yes, transfers for pest control issues are evaluated on a case-by-case basis.
Pest control is scheduled monthly and upon request.
No
Yes, our valet trash service requires specific bag sizes. Please check with management for the approved bag type.
Yes, our valet vendor offers recycling services. Contact the leasing office for details on accepted items.
Recycling requirements vary by vendor. Please refer to our recycling guidelines or speak with the management team.
The valet service collects all trash that is properly set out on designated pickup days.
Valet trash service is mandatory for all residents and included in your fees. Opt-out options may vary.
Resident events are held monthly, and we encourage all residents to participate.
Yes, residents are welcome to bring a guest. Please check with management for event-specific guest policies.
Yes, fire extinguishers are provided in each apartment for safety.
Yes, each apartment has designated evacuation routes. Emergency exit maps are posted in common areas.
Yes, additional remotes or keys can be requested. Fees may apply.
Yes, residents are responsible for replacing their own remote batteries.
Yes, entry codes can be changed upon request. Contact the office for assistance.
Yes, apartments can be rekeyed upon request. Fees may apply.
Guest limits vary based on community policies. Please refer to the lease agreement for details.
Guests can stay up to 2 days before requiring management approval.
Guests can park in designated visitor parking areas.
Guest vehicle registration can be completed through our leasing office or online portal.
Yes, guest parking passes may require renewal based on the community’s policy.
Guest parking in carports is only allowed if explicitly permitted by management.
Additional guest parking permits can be obtained from the leasing office.
Guest parking duration may be subject to community policies. Check with the office for details.
Opt-out options depend on the service type. Please speak with management for specific policies.
Installation fees for internet or cable depend on the provider. Contact your service provider for details.
Yes, the mail area is monitored via video surveillance for added security.
Yes, handicap-accessible apartments are available. Contact the office for availability.
Yes, our community offers private yards/green spaces for select units.
Yes, lawn services for private yards are managed by the community.
Yes, sprinkler systems are provided in private yards.
Approval is required for in-ground lanterns. Contact the office for installation guidelines.
Yes, a community garden/green space is available for resident use.
Yes, there are walking and jogging trails nearby.
Yes, designated smoking areas are available on the property.
Yes, planned community improvements or renovations are communicated in advance.
Yes, residents may receive discounts from local businesses. Ask the office for current offers.
Yes, public transportation and ride-sharing options are available nearby.
Yes, residents can join our online community groups for updates and discussions.
Yes, car washing and detailing services are available on-site.
Yes, electric vehicle charging stations are available.
Yes, bicycle storage and repair facilities are provided.
Yes, our community offers various programs and classes.
Yes, on-site storage units are available for residents.
We are in the Edmond school district.
Yes, there are parks and recreational areas nearby.
Yes, farmers’ markets and grocery delivery services are available.
Yes, nearby hospitals and urgent care facilities are accessible.
Popular local restaurants that deliver include Bjs Restaurant & Brewhouse, Cheddars Scratch Kitchen, Torchys Tacos, Spark, Hatch Early Mood Food, etc.
Window dimensions vary by floor plan. Contact the office for details.
Apartments feature wood plank flooring throughout the kitchen and living room spaces and carpet in the bedrooms.
Appliance brands and models vary by unit. Contact management for details.
Yes, ceiling fans are installed in each unit.
Ceiling heights range from 9-10 feet.
Yes, apartments are pre-wired with Cox Quick Connect router and modems.
No, energy-efficient features are not included.
Yes, residents may paint with prior approval. Restrictions may apply.
Standard window coverings include 2 inch faux wood blinds.
We do not have specific soundproofing details between units.
Yes, storage closets/spaces are available in each unit.
The HVAC system has a BTU rating of 18,000-24,000.
Yes
Lease renewal processes can be completed online or in-person.
Residents may update basic info. via the loft living app or by emailing office/ coming by office
Subletting apartment is not allowed
Must provide a 60 day notice to vacate in office, pay the lease termination and concession (if applicable) within 5 days of giving notice
For noise complaints after hours, contact our Courtesy officers at (405)681-7166.
We are not responsible for lost or stolen items – can make a police report or report via Loft resident app to let community know.
There are no restrictions
Renter’s insurance is required with a $300,000 minimum personal liablility. Please see your lease for additional details.
Residents can submit feedback via our online portal or by emailing the office.
The satellite dish cannot be attached to the building or structure. Management must approve location of the satellite dish. 1 dish per apartment
Large deliveries go directly to the apartment
Yes, as long as it is on the wooden frame of door not the actual door.
Residents may use the grills on property at the designated area; first come first serve – must clean up after mess.
Balconies and patios may never be used for storage of tools, equipment, BBQ grills, smokers, trash, or any other items that are not patio seating, tables or small potted plants that are healthy, alive and well maintained.
Bicycle/scooter use is permitted within community guidelines.
Posting signs/notices requires management approval.
Yes, elevators are available for resident use.